
Paying vehicle tax online can be done through the SIGNAL app by registering an account, entering vehicle data, obtaining a payment code, and paying via ATM or mobile banking. This process can be completed directly from your smartphone without visiting a Samsat office.
Paying motor vehicle tax is now more practical through the Samsat Digital Nasional (SIGNAL) application, which is available in various provinces that have integrated this service.
Through this service, vehicle owners can:
- Pay Motor Vehicle Tax (PKB)
- Pay the Mandatory Road Traffic Accident Fund (SWDKLLJ)
- Validate annual vehicle registration (STNK) online
Do You Need to Visit Samsat After Paying Online?
For annual tax payments, you generally do not need to visit Samsat.
After successful payment, you will receive:
- e-TBPKP (proof of tax payment)
- e-validation of STNK
These documents can be downloaded directly from the SIGNAL app and serve as valid proof of annual STNK validation.
However, you still need to visit Samsat if:
- Renewing STNK every 5 years
- Changing vehicle license plates
This is because those processes require a physical vehicle inspection.
Read: Regular Savings and Neobank NOW Savings: What's the Difference?
How to Pay Vehicle Tax Online via the SIGNAL App
Here are the simple steps:
1. Register on the SIGNAL App
- Download the SIGNAL app from Play Store or App Store
- Select “Register”
- Enter your details (ID number/NIK, name, email, phone number)
- Upload your e-KTP
- Complete face verification
Your account will be ready once verification is successful.
2. Add Vehicle Data
- Select “Add Vehicle Data”
- Enter your license plate number (NRKB)
- Enter the last 5 digits of the chassis number
- If the vehicle is not yours, add the owner’s NIK and ID
3. Check Tax Bill
- Select your vehicle
- Review PKB and SWDKLLJ charges
- Ensure the amount is correct
4. Make Payment
After receiving the payment code, pay via:
- ATM
- Mobile banking
- Internet banking
- Banking apps
5. Download Proof of Payment
After completing the transaction:
- Open the SIGNAL app
- Download e-TBPKP
- Download e-STNK validation
Where Can You Pay E-Samsat?
E-Samsat payments can be made through various banking channels, such as:
- ATM
- Mobile banking
- Internet banking
- Digital banking apps
Partner banks usually include:
- BCA
- BRI
- Mandiri
- BNI
- Regional development banks
Make sure you have obtained a payment code from SIGNAL, Sambara, or the regional tax office (Bapenda) website before making payment.
Service availability may vary depending on regional government policies.
Is There a Penalty for Being 1 Day Late?
Yes, even a 1-day delay may result in a penalty.
The penalty usually consists of:
- PKB penalty
- SWDKLLJ penalty (Jasa Raharja)
The amount varies by region, as it follows local tax regulations.
How to Pay Vehicle Tax via neobank
In addition to SIGNAL, tax payments can also be made through the E-Samsat service in the neobank app by Bank Neo Commerce, depending on service availability in each region.
Steps:
- Open the neobank app
- Select “Bills & Top-Up”
- Choose E-Samsat
- Select your Samsat region
- Enter the payment code
- Enter your PIN and confirm
Payment completed.
FAQ
1. How do you pay vehicle tax online?
Through the SIGNAL app by registering, entering vehicle data, getting a payment code, and paying via ATM or mobile banking.
2. Do you need to visit Samsat after paying online?
Generally no for annual tax. However, 5-year STNK renewal still requires a visit.
3. Where can E-Samsat be paid?
Via ATM, mobile banking, internet banking, and banking apps partnered in each region.
Features, fees, and product terms may change according to bank policies.
If you'd like to learn more about available bill payment features, you can check them out through neobanks on the PlayStore or App Store. For more information and the latest updates, visit https://s.id/igtopuptagihan.
***
PT Bank Neo Commerce Tbk is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia (BI), and is a participant of the Deposit Insurance Corporation (LPS).


