Whistleblowing
Report alleged violations occurring in the environment of
PT Bank Neo Commerce Tbk.
Whistleblowing System
The Whistleblowing System is a specific means for stakeholders to report indications of violations that occur within the environment of PT. Bank Neo Commerce, Tbk., and/or are allegedly committed by internal parties of the bank.
Violation Category
Conflict of Interest
Fraud, embezzlement, forgery, theft, markup
Acts of fraud
Gratification, bribery, corruption
Ethical violation
Fraud
To report transaction problems on the account (Failed transfer of funds, unsuccessful login, etc.) and questions about the product, please contact Customer Service via email: customercare@bankneo.co.id or via telephone 1500-190...
Customer Complaint Handling Report
Annual Report on Customer Complaint Handling
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PT Bank Neo Commerce Tbk is licensed and supervised by the Financial Services Authority (OJK) & Bank Indonesia (BI) and is a member of Indonesia Deposit Insurance Corporation (LPS).
The maximum deposit amount insured by LPS per customer per bank is Rp2 billion. To find out the LPS Guaranteed Interest Rate, please access here.
Copyright © 2023, All Rights Reserved, PT. Bank Neo Commerce Tbk
PT Bank Neo Commerce Tbk is licensed and supervised by the Financial Services Authority (OJK) & Bank Indonesia (BI) and is a member of Indonesia Deposit Insurance Corporation (LPS).
The maximum deposit amount insured by LPS per customer per bank is Rp2 billion. To find out the LPS Guaranteed Interest Rate, please access here.
Copyright © 2023, All Rights Reserved, PT. Bank Neo Commerce Tbk